Our Heritage Canvas Alpargata slip-on is an all-day, everyday kind of shoe. It's the original TOMS design, reinvigorated with earth-friendly elements. From work to dinner to walking around town, spark change with every stride. Wear TOMS. Wear Good.
Overall rating: 3.9183674 / 5 from 245 reviews.
The Alpargata - Navy Heritage Canvas shoes are praised for their quality and look, with a custom TOMS comfort insole and recycled materials. However, customers have mixed feedback on the fit and size, and opinions on delivery and color vary.
Review topics: [size, fit, weight, service, color, quality, look, shoes, feel, comfort, style, pair, delivery, padding, toms, return, tom, blue, gift, wear, canvas, feet, model, process, box, insole, son, work, slippers].
"I was really excited to have my new Toms sent and at a really reasonable price. However I was sent the wrong size. I contacted customer services to which I received an automated holding email that I would hear in three days. After a week I am still yet to be contacted other than this review request. Disappointed, frustrated customer."
"I ordered these shoes with a 20% birthday discount. . . you sent the wrong item. Promised to send me the correct ones as soon as I notified you I'd sent them. . I did but no shoes arrived and no replies to any further emails sent. You have refunded but that's not was promised. . . . I would have liked the correct shoes with the 20% discount"
"The two pair of shoes I received were too big. I sent them back. Do you send a credit to my email?? I would have liked to make an exchange but the return slip didn’t give me that choice for both of them. This will probably be the last time I order if we don’t work it out. 😕"
"Sie sehen elegant aus, drücken aber leider im oberer Bereich. Für längere Strecken unbequem."
"As always the shoes are great but I had trouble with the delivery. Trying to contact the carriers was almost impossible, they use AI and if you don't say the right thing you can't get a coherent response. It took five attempts to check on delivery and in the end I changed from using a secure delivery box at my local garage to having them delivered to my home and left on the doorstep."
"Love my new Tom’s and would like some more but the delivery service has put me right off. . kept delivering to my home while I’m at work when I requested a delivery locker drop off. . then kept receiving email telling me I wasn’t in . . I know that’s why I arranged a drop off locker from the website…."
"They moved the manufacturing to China. They use low quality material and the foot sizing is all out of size and shape. These are worn without socks and you can guarantee some cuts and abrasions when first worn. Another quality bran ruined to increase the profit."
"Despite the shoes which are good, I wont nener never again buy via website! They sent my shoes after weeks and they didnt delivery at home for some random reason and I had to go to get far away from home. Dont buy via website"
"I think the shoes are great but unfortunately I had to pay £23. 18 on delivery and duty charges to UPS to allow them to deliver. I was advised by customer service that I should pay it and they will refund me. I provided proof of payment and as yet no refund. I then contacted them on Instagram…again they asked for proof of payment and they would refund. Currently no refund received. So a very expensive pair of Toms."
"I ordered 2 pairs both 8. 5 and you sent 1 8. 5 and 1 9. 5 so i cant wear 1 pair!!!And i cant be bothered to pack and send back!"
